privacy policy for the pole club house

^{effective date: March 4, 2026}

^{last updated: March 4, 2026}

the pole club house ("we", "our", "us") values your privacy. this privacy policy explains how the pole club house mobile application and related services (the "Service") collect, use, store,and share personal information, including Google user data.

1. data we access and collect

a. account and profile data

1. name / display name
2. email address
3. account identifiers (for example, Firebase user ID)
4. profile content you choose to add (for example, bio, role, links, movement interests ,affiliations, photos, short videos, event and review content)
5. account status and verification fields (for example, profile approval state)

b. Google user data (when you use Google Sign-In)

1. Google account email address
2. basic profile information (name/photo, if available)
3. authentication tokens/identifiers required for secure sign-in

we do not request Gmail, Google Drive, Google Photos, contacts, calendar, or other restricted Google scopes for authentication in this app.

c. location data

1. approximate or precise location (only with your permission)
2. address/geocoding details you enter or request

d. media and device data

1. photos and videos you upload
2. device/session metadata (installation ID, OS, session info)

e. usage and analytics data

1. in-app interaction events (for example, page view events)
2. operational diagnostics and service logs

f. payments and identity verification data

1. subscription and transaction metadata

payment card details are processed by payment providers/app stores; we do not store full payment card numbers.

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2. how we use data

1. create and manage accounts
2. authenicate users and secure access
3. provide app functionality (profiles, directory, events, reviews, notifications, subscriptions)
4. provide location-enabled features when allowed
5. support identity verification and trust/safety workflows
6. prevent abuse, fraud, spam, and policy violations
7. improve reliability and user experience
8. comply with legal obligations and enforce terms

Google user data is used only for authentication, account linking, account security, and user requested app functionality.

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3. data sharing and disclosure

we do not sell personal information or Google user data.

we may share data needed with:

1. service providers/processors (cloud hosting, auth, storage, analytics, maps/geocoding, subscriptions, identity verification, payment processing)
2. other users, when you publish content in the app
3. authorities where legally required
4. successor entities in a business transfer, where permitted

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4. data storage and protection

1. encrypted transmission (HTTPS/TLS)
2. access controls and authentication controls
3. provider-managed infrastructure safeguards
4. logging/monitoring for abuse and security response

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5. data retention

we retain personal data only as long as needed to provide the service and for legitimate purposes such as security, fraud prevention, dispute handling, and legal compliance.

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6. account deletion and data deletion requests

you can request deletion in-app (profile settings - delete account) or by contacting us.

when account deletion is completed:

1. your authentication account is deleted
2. your main profile and related in-app data are removed
3. uploaded media is removed from active storage when available
4. limited archival records may remain for legal/security/dispute handling purposes

manual deletion requests: hello@thepoleclubhouse.com

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7. your rights and choices

1. access or correct your data
2. request deletion of your data
3. manage optional permissions (such as location) in device settings

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8. Children's Privacy

the Service is intended for adults (18+). we do not knowingly collect personal data from children under 13 (or older age where required by law).

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9. international transfers

data may be processed in countries where our service providers operate, with safeguards required by applicable law.

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10. changes to this policy

we may update this policy from time to time. we will post updates with a revised "Last updated" date.

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11. contact

email: hello@thepoleclubhouse.com

https://thepoleclubhouse.com

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10. Google API Services Disclosure

the pole club house's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements where applicable.

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